Contact
We are small, so these all reach a person rather than a ticket queue. Pick the one that fits and you will get a faster answer than a generic form would give you.
Support
One business day, all plansDeliverability problems, API questions, anything that is not working. Include a message ID if you have one — it is the fastest route to an answer.
support@sadasend.comSecurity
One business dayVulnerability reports and security questionnaires. See the Security page for our disclosure policy before you test anything.
security@sadasend.comAbuse
Investigated same dayUnwanted or malicious mail sent through SadaSend. Send full message headers. A person reads every one of these.
abuse@sadasend.comSales
One business dayVolume pricing, contracts, migration help, or you simply want to talk to someone before committing your production email to a new vendor.
hello@sadasend.comPrivacy
30 days, as required by lawData access, export and deletion requests, and data processing agreements.
privacy@sadasend.comPress
Two business daysMedia enquiries and company information.
press@sadasend.com
No contact form yet — deliberately. Email gives you a record of what you sent and a thread to reply into, which is more than most support widgets manage. Building an email company behind a web form would also be slightly absurd.