Review autonomous AI agent emails before they ever reach customer inboxes
Put human supervisors in the loop for high-stakes customer emails, refunds, and contracts. Agents draft and submit messages; operators review, approve, or reject in one click.
Drop into your application in under 60 seconds
Native typed interfaces with zero unnecessary dependencies. Built for standard fetch and modern edge runtimes.
import { SadaSend } from 'sadasend';
const sadasend = new SadaSend(process.env.SADASEND_API_KEY!);
// Dispatch with human-in-the-loop review hold
export async function draftAgentOutboundEmail(draft: { to: string; subject: string; html: string; agentReason: string }) {
const result = await sadasend.emails.send({
from: 'support@yourdomain.com',
to: draft.to,
subject: draft.subject,
html: draft.html,
requireApproval: true, // Holds message in /app/approvals
metadata: {
reason: draft.agentReason,
confidenceScore: '0.87',
agentId: 'claude-support-v2'
}
});
// Returns status: 'pending_approval' with review queue ID
return { approvalId: result.id, status: result.status };
}Engineered for high deliverability and zero incident risk
Every layer from edge connection pooling to per-key rate limits is designed to keep critical transactional dispatches fast, reliable, and contained.
Real-Time Operator Queue
Held emails appear instantly in the SadaSend dashboard (/app/approvals) with rendered HTML previews and agent reasoning notes.
Granular Confidence Thresholds
Require approval only when model confidence is low, recipient is VIP, or body contains financial or legal keywords.
Webhook Approval Triggers
Listen to email.approval_requested webhooks to route approval cards into Slack, Microsoft Teams, or custom internal admin portals.
Audit Logging & Compliance
Record the exact operator timestamp, decision notes, and diff edits for legal compliance and SOC2 audit readiness.
SadaSend vs Direct Autonomous Dispatch
Allowing AI agents to email customers directly without safety holds risks embarrassing hallucinations and brand damage. SadaSend adds instant human oversight.
| Feature & Capability | SadaSend | Direct Autonomous Dispatch |
|---|---|---|
| Native Approval Hold State | ||
| Dedicated Review Dashboard (/app/approvals) | ||
| Rendered HTML Sandbox Preview | ||
| Operator Slack/Webhook Notifications |
Start with 3,000 emails every month at zero cost
No artificial paywalls on security. Unlike legacy providers that reserve recipient allowlists or dedicated IP pools for high enterprise tiers, every SadaSend account receives full safety controls from day one.
Everything you need to know about AI email approval
Clear, transparent answers on deliverability, API authentication, and rate limits.
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